Privacy Policy

Last updated: March 2026

HORIZONIXX INTERNATIONAL ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://horizonixx.com or contact us for business inquiries. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

We operate as an international exporter and supplier of herbal products, cosmetic ingredients, spices, dehydrated fruits and vegetables, and related natural products. Our website serves as a business information and inquiry platform for global buyers, importers, distributors, and industry professionals.

1. Information We Collect

We may collect the following categories of information when you interact with our website or contact us directly:

Personal Identification Information: Name, company name, job title, email address, phone number, and country of residence or business operation. This information is collected when you submit an inquiry form, request a product quotation, or contact us via email or phone.

Business Information: Nature of your business, intended use of products, required quantities, target markets, and any other details you voluntarily provide in connection with a business inquiry or order discussion.

Technical Information: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically through cookies and similar tracking technologies.

Communication Records: Records of correspondence including emails, messages submitted through contact forms, and any attachments or documents you share with us in the course of business communication.

We do not collect or store any payment card information, banking details, or financial credentials on our website. All financial transactions, if applicable, are handled through secure and separate channels agreed upon between parties.

2. How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

Responding to Inquiries: To respond to your product inquiries, quotation requests, sample requests, and general questions about our products and services.

Business Communication: To communicate with you regarding ongoing business discussions, order processing, shipping arrangements, documentation requirements, and post-sale support.

Website Improvement: To analyze website usage patterns, improve our website content and user experience, and ensure our platform functions correctly across different devices and browsers.

Legal and Compliance: To comply with applicable laws, regulations, export control requirements, and legal obligations in India and in the countries to which we export.

Marketing Communications: With your consent, to send you information about new products, industry updates, or promotional offers. You may opt out of such communications at any time by contacting us or using the unsubscribe link in any email.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our website.

Essential Cookies: Required for the website to function properly. These cannot be disabled without affecting website functionality.

Analytics Cookies: Help us understand visitor behavior, popular pages, and traffic sources. We may use tools such as Google Analytics for this purpose. Data collected is aggregated and anonymized where possible.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

4. Third-Party Services

We may use third-party service providers to assist in operating our website and conducting our business. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

Third-party services we may use include email service providers, website hosting services, analytics platforms, and customer relationship management tools. Each of these providers maintains their own privacy policies governing the use of your information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

5. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted communications where applicable, and restricted access to personal data within our organization.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You transmit information to us at your own risk.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business inquiry records may be retained for up to five years for compliance and audit purposes.

6. International Data Transfers

HORIZONIXX INTERNATIONAL is based in India and operates globally. When you submit information through our website, your data may be transferred to and processed in India or other countries where our service providers operate.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, please be aware that your information may be transferred to countries that may not have the same data protection laws as your jurisdiction. By using our website and submitting your information, you consent to such transfers.

We take steps to ensure that any international transfers of personal data are conducted in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) where applicable.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right of Access: You may request a copy of the personal information we hold about you.

Right to Rectification: You may request correction of inaccurate or incomplete personal information.

Right to Erasure: You may request deletion of your personal information, subject to certain legal exceptions.

Right to Object: You may object to the processing of your personal information for direct marketing purposes.

Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info.horizonixxinternational@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

8. Children's Privacy

Our website is intended for business professionals and is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

9. Disclaimer

The information provided on this website is for general informational and business inquiry purposes only. Product descriptions, specifications, and images are provided as a general guide and may vary based on specific order requirements, seasonal availability, and applicable regulations in the destination country.

HORIZONIXX INTERNATIONAL does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify or discontinue any aspect of the website at any time without notice.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: